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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, at Dubai Perfume, we guarantee that you will receive the exact product as shown in the picture. We meticulously represent our products, though minor variations in color or packaging may occur due to factors like lighting and manufacturing updates. Your satisfaction is our utmost priority

Where can I view my sales receipt?

You can easily access your sales receipt in two ways. First, by creating an account and visiting the 'My Account' section, you'll find your order number along with detailed receipts. Additionally, we'll send you a confirmation email containing your sales receipt shortly after your purchase.

How can I return an item?

If you're not completely satisfied with your purchase, our Returns and Refunds Policy provides detailed instructions on how to initiate a return and seek a refund. We're here to ensure your satisfaction with every DubaiiPerfume experience.

Will you restock items indicated as “out of stock?”

Certainly, we restock our items regularly. If a product is currently marked as "out of stock," please consider adding it to your whitelist. We'll notify you via email as soon as it's available again for purchase. Thank you for your interest in our products.

Where can I ship my order?

We offer free delivery within Dubai, and your order will be shipped to the address you provide during the checkout process. We're pleased to provide this convenient and cost-free shipping option to our valued customers within Dubai to ensure a seamless shopping experience.

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